The focus of this review is the Panasonic EP 30003 which is part of the Real Pro Ultra series of massage chairs. We will review some of the more relevant areas of the purchase of this product. The Real Pro Ultra series is replacing the Real Pro Elite which was the prior series of model from Panasonic. The Panasonic Real Pro Ultra EP 30003 is a mid range model in the $2,000 to $3,000 range.
First, we take a look at the post-sale protection for the consumer. This includes both the warranty and customer service in the event that you require service on the chair. The warranty covers certain aspects such as labor and parts covered by the manufacturer. The warranty coverage protects the consumer and takes some risk out of the purchase. Not all warranties are the same. Panasonic provides you with 3 years on the parts on the major components. Items like upholstery are excluded from the warranty. You also get 1 year labor and 1 year shipping of parts covered by the factory. This coverage is good on the parts, but is rather short on the labor. Panasonic is now offering in-home technician service to bring it up to the level of the best chair manufacturers. Most retailers will offer extended warranty coverage to match the better companies, but at additional cost. Customer service is provided by the retail establishment where the chair is purchased, so service levels are highly variable.
We are currently seeing an explosion of new technologies and features being poured into massage chairs by their manufacturers. The price of the features is dropping to integrate, so features are being added without significant price increases. The next challenge for manufacturers is to keep the controls simple enough to use without having a PHD. Panasonic has tremendous experience with electronics, so we expect their controllers to reflect that knowledge. We are not disappointed. The remote control is simple and easy to use. Panasonic has one touch automatic programs which operate massages based on themes. Also, they have included a voice guidance system to help walk users through using the controls.
There are two important features of the EP30003 that we would like to point out. Of course, there are many more, but we won't cover everything in this review. One of the more relavant features for Americans is the leg rest extension. The leg rest can be adjusted out to better position the areas on the legs. Also, this helps individuals that are taller to better fit in the massage recliner. The other innovative feature is a new massage technique. Panasonic has developed the Junetsu massage. Junetsu means ultra fine kneading in Japanese. This Junetsu technique uses small circular motions. These small circular motions are used in conjunction with firm pressure to penetrate through the muscles and to the surface of the bone. This is a great addition to the shiatsu and Swedish massages already offered in this chair.
You will want to make sure that your massage recliner is comfortable to sit in, since it can also be used as a recliner as well. Some are quite frankly, not very comfortable when not being used for massage. The Panasonic Real Pro Ultra comes with nice padded armrest covers. The upholstered chair back is plush and the synthetic leather is very soft to the touch. The chair comes with a detachable, contoured head support pillow. Panasonic has added an extendable leg rest which can be extended an additional 5 inches. This is a big improvement over their prior series without this feature. The chair is well designed and ergonomic.
This is perhaps the most important category, since the massage makes or breaks the chair. The Panasonic EP-30003 comes with automatic and manual programs. For one touch convenience, select from four 15-minute Pre-Programs, One 5-minute Quick Program. The Pre-programs or automatic programs include Shiatsu, Swedish, Deep, Stretch and Quick. Shiatsu is for severe tightness and tension; Swedish is for gentle invigoration and enhanced blood flow: Deep is for mild tightness and tension; Stretch is for a refreshing stretch of the lower body; Quick is for a variety of techniques in 5 minutes. Manual massage techniques include: Junetsu, Shiatsu, Swedish, Knead, Stretch, Tap and Full Roll. The lower body air system covers the calves and feet only.
We like the new innovative massage technique, the Junetsu introduced by Panasonic. We also like the extendable leg rest to better accommodate the American market. The chair is well designed and ergonomic. We are not impressed with the overall look and style of the chair. Panasonic should be able to produce chairs that are impressively designed on the outside, not just the inside. The massage therapies are fairly comprehensive and effective. This is certainly a contender for your attention if you are looking for a good quality and solidly built massage chair in this price range.
First, we take a look at the post-sale protection for the consumer. This includes both the warranty and customer service in the event that you require service on the chair. The warranty covers certain aspects such as labor and parts covered by the manufacturer. The warranty coverage protects the consumer and takes some risk out of the purchase. Not all warranties are the same. Panasonic provides you with 3 years on the parts on the major components. Items like upholstery are excluded from the warranty. You also get 1 year labor and 1 year shipping of parts covered by the factory. This coverage is good on the parts, but is rather short on the labor. Panasonic is now offering in-home technician service to bring it up to the level of the best chair manufacturers. Most retailers will offer extended warranty coverage to match the better companies, but at additional cost. Customer service is provided by the retail establishment where the chair is purchased, so service levels are highly variable.
We are currently seeing an explosion of new technologies and features being poured into massage chairs by their manufacturers. The price of the features is dropping to integrate, so features are being added without significant price increases. The next challenge for manufacturers is to keep the controls simple enough to use without having a PHD. Panasonic has tremendous experience with electronics, so we expect their controllers to reflect that knowledge. We are not disappointed. The remote control is simple and easy to use. Panasonic has one touch automatic programs which operate massages based on themes. Also, they have included a voice guidance system to help walk users through using the controls.
There are two important features of the EP30003 that we would like to point out. Of course, there are many more, but we won't cover everything in this review. One of the more relavant features for Americans is the leg rest extension. The leg rest can be adjusted out to better position the areas on the legs. Also, this helps individuals that are taller to better fit in the massage recliner. The other innovative feature is a new massage technique. Panasonic has developed the Junetsu massage. Junetsu means ultra fine kneading in Japanese. This Junetsu technique uses small circular motions. These small circular motions are used in conjunction with firm pressure to penetrate through the muscles and to the surface of the bone. This is a great addition to the shiatsu and Swedish massages already offered in this chair.
You will want to make sure that your massage recliner is comfortable to sit in, since it can also be used as a recliner as well. Some are quite frankly, not very comfortable when not being used for massage. The Panasonic Real Pro Ultra comes with nice padded armrest covers. The upholstered chair back is plush and the synthetic leather is very soft to the touch. The chair comes with a detachable, contoured head support pillow. Panasonic has added an extendable leg rest which can be extended an additional 5 inches. This is a big improvement over their prior series without this feature. The chair is well designed and ergonomic.
This is perhaps the most important category, since the massage makes or breaks the chair. The Panasonic EP-30003 comes with automatic and manual programs. For one touch convenience, select from four 15-minute Pre-Programs, One 5-minute Quick Program. The Pre-programs or automatic programs include Shiatsu, Swedish, Deep, Stretch and Quick. Shiatsu is for severe tightness and tension; Swedish is for gentle invigoration and enhanced blood flow: Deep is for mild tightness and tension; Stretch is for a refreshing stretch of the lower body; Quick is for a variety of techniques in 5 minutes. Manual massage techniques include: Junetsu, Shiatsu, Swedish, Knead, Stretch, Tap and Full Roll. The lower body air system covers the calves and feet only.
We like the new innovative massage technique, the Junetsu introduced by Panasonic. We also like the extendable leg rest to better accommodate the American market. The chair is well designed and ergonomic. We are not impressed with the overall look and style of the chair. Panasonic should be able to produce chairs that are impressively designed on the outside, not just the inside. The massage therapies are fairly comprehensive and effective. This is certainly a contender for your attention if you are looking for a good quality and solidly built massage chair in this price range.
About the Author:
Learn all about the Panasonic Massage Chairs and introducing the newest series the Real Pro Ultra at Massage Unlimited. Our large selection of the best models and features massage chair reviews about manufacturer like Omega, Panasonic, Sanyo, Human Touch and all.
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